Launch your administrative career in as little as 3 months. This certificate develops the practical office, communication, and technology skills used every day in modern workplaces, preparing students for administrative, reception, and customer support roles across a variety of industries.
CredentialCertificate
Duration12 Weeks
PracticumNo practicum
Schedule20 hours/week, Monday – Friday, daytime and evening classes
DeliveryIn-Class, Online (Synchronous)*, or Combined
I decided to attend Brighton College because of positive reviews about staff and teachers from my friends who had already graduated. The teachers are caring and are always helpful and teach well..
– Prabhjot Chatrath, Office Assistant CertificateLearn about the Office Assistant Certificate and the practical administrative, communication, technology, and customer-service skills developed in the program.
The Office Assistant Certificate provides practical training for students seeking entry-level opportunities in administrative and office support environments. Designed to develop workplace-ready skills, the program focuses on the day-to-day responsibilities that help organizations operate efficiently and deliver excellent customer service.
Students learn essential office procedures, business communications, document preparation, workplace technology, customer service, and administrative support practices commonly used in professional environments. They also develop confidence using digital tools and communication platforms that support modern office operations.
In addition to administrative training, students explore social media and online communication fundamentals, gaining an understanding of how organizations engage with customers and maintain a professional online presence. This combination of administrative and digital workplace skills helps prepare graduates for a variety of office-based roles.
Unlike broader business programs that focus on management, marketing, or organizational strategy, this certificate emphasizes practical workplace skills that can be applied immediately in administrative, reception, customer service, and office support positions. Graduates leave with the foundational skills needed to contribute effectively in a professional office environment from day one.
Upon completion of this program, the successful student will have the ability to:
This course is designed to introduce students to the basic concepts of Computers and Information Technology and allow students to develop some fundamental Keyboarding skills and techniques. Students will become familiar with the hardware components of typical office computer systems including peripherals. Then students will be introduced to the Windows 10 computer operating system including File Explorer and develop skills using the operating system. Students will gain a basic knowledge of the Internet including browsers, service providers, e-mails, and transfer protocols. Through practice the students will develop skills on the internet.
Duration: 20 hours, 1 week.
Prerequisite: none.
Students will practice business writing skills, applying the mechanics of style, developing proofreading and editing skills and using words effectively. They will apply verbal and non-verbal styles to a variety of business communications. The students will also practice career and interpersonal skills necessary for success in the workplace, such as conflict resolution and business etiquette. They will work in teams to examine administrative, ergonomic and efficiency functions of a business office. Students will also learn about using PowerPoint to deliver demonstrations, training, and presentations in a professional manner.
Duration: 60 hours, 3 weeks.
Prerequisite: none.
This course explores the fundamental use of Microsoft Office’s word processing software: Microsoft Word. Students will learn how to use Word to create, save, edit, format, and manipulate documents in a professional manner.
Duration: 20 hours, 1 week.
Prerequisite: none.
This course explores the fundamental use of Microsoft Office’s spreadsheet creation software: Microsoft Excel. Students will learn how to use Excel to create spreadsheets, perform calculations, generate charts from data tables, and print results.
Duration: 60 hours, 3 weeks.
Prerequisite: none.
This course helps students establish the skills they need to be effective in a modern office environment. Students will practice time management strategies, office communication methods, and techniques for maintaining an office’s professional image. They will also learn how to make travel arrangements for business, and how to prepare meeting minutes, conference notes, and official reports.
Duration: 20 hours, 1 week.
Prerequisite: OAD100, COM200.
This course introduces students to key concepts of social media marketing and its contemporary platforms and strategies. Students will explore the use of Facebook, LinkedIn, Twitter, Instagram, YouTube, Pinterest, Yelp, and other social media platforms for online marketing purposes.
Duration: 40 hours, 2 weeks.
Prerequisite: BUS100.
This course helps students prepare the required job search skills and knowledge they need to become employed. Students will learn the best known job search techniques to find viable opportunities, strategies to differentiate themselves from the competition and how they will add value to prospective employers in today’s competitive global economy.
Duration: 20 hours, 1 week.
Prerequisite: none.
Refer to Language Proficiency Policy for details.
*Mature Student is defined as an individual who is 19 years of age or older at the start of the program.
*Under no circumstances can these Admission Requirements be waived.
Data sourced from WorkBC. Occupation information aligned with the National Occupational Classification (NOC).
Career-path occupations generally require additional industry experience, employer training, certification, professional registration or further education. Completion of this program does not by itself confer a professional licence or protected occupational designation.