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Hospitality Management Diploma


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The purpose of the Hospitality Management Diploma program is to provide students with the skills necessary to work in the area of Hospitality Management. Participants will gain valuable knowledge that reflects the most current practices and trends in today's hospitality industry.

Brighton College has partnered with the Educational Institute of the American Hotel and Lodging Association (AHLA) to deliver a well-rounded, proven curriculum designed to provide initial employment skills with the potential for future management growth. This program focuses on general business management concepts taught in the context of the hospitality industry. It covers critical areas such as Supervision, Human Resources, Accounting and Sales and Marketing.

This 48-week diploma program is instructor-driven, allowing students to navigate quickly through theory and co-op. The curriculum includes experiential lectures and workshops facilitated by specialized industry experts with at least 5 years experience in the industry. The program also includes a work experience (co-op) at various small and mid-sized hotels throughout the lower mainland. The successful completion of all courses (including 12 weeks of co-op) is required for program graduation. Food Safe and Serving It Right are required for both co-op placement and graduation. In addition to a Diploma in Hospitality Management from Brighton College, students who pass their AHLA exams with at least 70% will receive certificates for each of those courses. Students may also be eligible to receive the following from AHLA: Hospitality Management Diploma, Hospitality Operations Certificate, Hospitality Fundamentals Program as well as Rooms Division Specialization.

Both AHLA certifications and Brighton College Hospitality Management diplomas will be granted to students who successfully complete the program. The A.H.L.A. certifications include: Hospitality Management Diploma, Hospitality Fundamentals Certificate, and International Hotel Management Specialization Certificate.

Students will receive following certifications upon successful completion of program/required exams:

  • Brighton Hospitality Management with Co-op Diploma
  • Single course AHLEI (American Hotel & Lodging Educational Institute) certificate
  • Hospitality Management Diploma
  • Hospitality Operations Certificate
  • Hospitality Fundamentals Program
  • Rooms Division Specialization
  • Food Safe
  • Serving It Right

The program duration is 48 Weeks:
36 Weeks theory classes, 12 Weeks co-op

The theory class is 20 hours per week:
20 hours lecture & discussion

Admission Requirements

  • High school diploma (or equivalent) or mature student status;
  • Domestic: Grade 10 English or pass College English assessment; International student: IELTS 6.0 proof (or equivalent) or pass College English assessment

Our Hospitality programs are developed with partnerships with:

AHLEI
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    Experiential Learning
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    Opportunities for Travel
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    Experiencing Tourism for Life
  • Page 4 of 5
    Working in Diverse Teams
  • Page 5 of 5
    Building Marketable Skills

EMPLOYMENT OPPORTUNITIES

  • Hospitality Graduates can work in:
  • Catering for Public and Private Sector
  • Front Desk
  • Food and Beverage Operations
  • Conferencing
  • Event Organization and Management
  • Sales and Marketing for Hotels
  • Hotel Human Resources
  • Accommodation
  • Housekeeping
  • Tour and Travel
  • Entertainment and Leisure
  • Hospitality Accounting
  • Hotel Security
  • At the following locations:
  • Casino
  • Healthcare/Hospital Services
  • Retirement/Community Residence
  • Hotel/Resort
  • Spa/Athletic Clubs
  • Cruise Ships
  • Country Club/Golf Course
  • Restaurants/Nightclubs

The following chart shows potential earnings in the Hospitality Management industry.
Click on a hospitality career to show or hide salary wages. You can compare earnings this way!

Data provided by PayScale.

COURSE DESCRIPTIONS

The Hospitality Management Diploma consists of 16 courses. Most are a combination of experiential classroom based lectures, workshops and seminars, small group discussions, role plays and computer labs enhance the theoretical material. Students will be arranged for either out-of-house or in-house training to complete Food Safe and Serving It Right.

HSP 250, 3 Weeks | Supervision in the Hospitality Industry
This course is designed to provide students with the principles of supervision as they apply specifically to the hospitality industry.

Skills and Benefits Acquired - Self Awareness, Teamwork, Leadership
HSP 333, 3 Weeks | Managing Front Office Operations
This course presents a systematic approach to front office procedures by detailing the flow of business through a hotel, from the reservations process to check-out and account settlement. The course also examines the various elements of effective front office management, paying particular attention to the planning and evaluation of front office operations and to human resources management. Front office procedures and management are placed within the context of the overall operation of a hotel.

Skills and Benefits Acquired - Planning, Process Management, Analytical Skills
HSP 468, 2 Weeks | Managing Technology in the Hospitality Industry
This course will give students a basic of purchasing, implementing, maintaining and effectively managing a variety of technology systems. This course will cover applications for all operational areas as well as security maintenance for technology.
HSP 103, 3 Weeks | Hospitality Today: An Introduction
This course provides students a comprehensive introduction to the many entities that make up the Hospitality Industry, as well as an overview of today’s hot issues including but not limited to ethnical challenges and management concerns. The course features information on green hotels and restaurants, hotel technology, application of management techniques as well as how internet, e-mail and social media have changed the hospitality marketing.
HSP 304, 2 Weeks | Leadership and Management in the Hospitality Industry
This course teaches students leadership abilities and helps them develop an understanding of high-performance teams and employee empowerment. This course will provide students with an understanding of diversity and cultural change as well as prepares leaders to put management tools into action to enhance service and boost business.
HSP 338, 2 Weeks | Managing Housekeeping Operations
Housekeeping is critical to the success of today's hospitality operations. The course shows what it takes to direct day-to-day operations of this department, from big-picture management issues to technical details for cleaning each area. The content reflects the extensive changes in the hotel industry such as energy management, sustainability and "green" housekeeping (microfiber mops, reusing linens/towels, chemical use, green lighting, etc.). This course is designed to provide students with the principles of housekeeping management as they apply specifically to the hospitality industry.

Skills and Benefits Acquired - Planning, Analytical Skills, Communication
HSP 387, 2 Weeks | Security and Loss Prevention Management
Explains the issues surrounding the need for individualized security programs, examines a wide variety of security and safety equipment and procedures, discusses guest protection and internal security for asset protection, explores risk management and loss prevention issues, and outlines OSHA regulations that apply to lodging properties.

Skills and Benefits Acquired - Planning, Analytical Skills, Problem Solving
HSP 281, 3 Weeks | Hospitality Facilities Management and Design
Provides hospitality managers and students with information they need to know to manage the physical plant of a hotel or restaurant and work effectively with the engineering and maintenance department.

Skills and Benefits Acquired - Comprehension, Writing, Research
HSP 357, 3 Weeks | Managing Hospitality Human Resources
This course presents a systematic approach to human resources management in the hospitality industry. Students will analyze contemporary issues and practices as well as employment laws that have an impact on the way people are managed.

Skills and Benefits Acquired - Human Resources Knowledge, Teamwork, Leadership
HSP 241, 3 Weeks | Management of Food and Beverage Operations
This course will give students a basic understanding of the management process in food and beverage operations. All aspects of food and beverage operations are covered, including organization, marketing, menus, costs and pricing, production, service, safety, and finances.

Skills and Benefits Acquired - Analytical Skills, Problem Solving, Leadership, Team Management
HSP 472, 3 Weeks | Hospitality Sales and Marketing
This course is designed to provide students with a solid background in hospitality sales and marketing. The textbook's main focus is on practical sales techniques for selling to the targeted markets.

Skills and Benefits Acquired - Sales, Problem Solving, Critical Thinking
HSP 261, 3 Weeks | Basic Hotel and Restaurant Accounting
Accounting operations in today’s hotels and restaurants require specialized knowledge and skills and an understanding of the interrelationship of business principles and accounting. This course provides a basis for understanding hospitality accounting concepts and procedures, the processing of hospitality financial data, and the flow of financial information in the accounting cycle, which results in the production of financial statements.

Skills and Benefits Acquired - Analytical Skills, Problem Solving, Calculations
BUS 100, 3 Weeks | Business Communications
Students will practice business writing skills, applying the mechanics of style, developing proofreading and editing skills and using words effectively. They will apply verbal and non-verbal styles to a variety of business communications. The students will also practice career and interpersonal skills necessary for success in the workplace, such as conflict resolution and business etiquette. They will work in teams to examine administrative, ergonomic and efficiency functions of a business office. Students will also learn about using PowerPoint to deliver demonstrations, training, and presentations in a professional manner.

Skills and Benefits Acquired - Writing, Editing, Teamwork, Presentation Skills
BAF 600, 1 Week | Employment Readiness
This course helps students prepare the required skills and knowledge they need to become and remain employed. They will learn the best known job search techniques to help them differentiate themselves from competition, find viable opportunities and make a case for why and how they will add value to prospective employer in today's competitive global economy.

Skills and Benefits Acquired - Job Search Skills, Presentation Skills, Sales Skills
HSP 500, 12 Weeks | Co-op
Through co-op, students integrate paid, relevant work experience with their academic programs. During these periods of work experience students become full time employees that are actively engaged in productive work. The co-op program will provide students with coaching, work-site monitoring and employer evaluations of students’ performance. Students explore different career opportunities while enriching their understanding of classroom material in a practical context.

Skills and Benefits Acquired - Communication, Workplace Skills, Situational Problem Solving
ENHANCE YOUR CAREER


" During my program, I was placed in a work experience term with a local accounting firm who offered me a job after graduation. "
Marilyn Chen Brighton College Alumni

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